NHS Tameside and Glossop Clinical Commissioning Group (CCG) is committed to ensuring our residents can access the right care, at the right time and in the right place should you or someone you care for have an urgent medical need. We want to make our Urgent Care system as simple as possible so that your journey through illness to recovery is clear, easy to access and of a high quality.
At the Single Commissioning Board on 31 October 2017 a decision was taken to start a consultation on options for access to Urgent Care in Tameside and Glossop. This will run for 12 weeks from 1 November 2017 until 26 January 2018.
With an increasing demand on the health and social care system, we need to ensure that those who are the sickest and in most need of emergency care receive the quickest treatment. To achieve this there is now a national requirement to provide a streaming service in every Accident and Emergency (A&E). In addition, we have also been mandated to provide an Urgent Treatment Centre (UTC) which is GP-led, open 12 hours a day, every day. This UTC needs to be equipped to diagnose and deal with many of the most common ailments which people attend A&E with that aren’t a life-threatening emergency.
As commissioners of health and social care services in Tameside and Glossop, we therefore now need to look at the way we deliver our whole range of Urgent Care services so that we can deliver the streaming service and the UTC at the hospital in an affordable way. We also want to ensure we have an enhanced service which offers increased access Urgent Care appointments, making the best use of our resources and balances quality with affordability and access.
The proposals have been developed following ongoing engagement with local communities and groups discussing Care Together and the approach to future service provision. In recent months we have engaged specifically on the approach to Urgent Care through various patient/public groups and networks. We are now moving from the engagement phase into formally consulting on a specific proposal and option.
We are committed to listening to the views of the public and patients before making any decision on which option to take forward. We are keen to hear your views on the two options set out in the proposals. Please take the time to read in detail about the options using the buttons at the top of this page, and help us by completing the online survey before the 26 January 2018.
You can complete a paper version of the questionnaire which is available in GP surgeries and libraries across Tameside and Glossop.
Write to us at:
NHS Tameside and Glossop Clinical Commissioning Group,
Dukinfield Town Hall,
Tel: 0161 342 5517