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Memory service accredited by The Royal College of Psychiatrists

A mental health service based in Tameside and Glossop is celebrating being accredited by the Memory Services National Accreditation Programme (MSNAP), part ofthe Royal College of Psychiatrists.

The Memory Services National Accreditation Programme works with services to assure and improve the quality of memory services.

The Memory Assessment Service, part of Pennine Care NHS Foundation Trust, provides assessment and diagnosis of dementia and memory conditions; the clinic offers and initiates treatment for Alzheimer’s disease. The service works with the voluntary sector and organisations to provide support groups for patients and carers, signposting and referring to other services.

This accreditation assures staff, service users and carers, commissioners and regulators of the quality of the service being provided by Pennine Care, and is endorsed by the Care Quality Commission.

In order to attain this standard, the MSNAP engaged Pennine Care staff in a comprehensive process of review, through which good practice and high quality care was recognised. The review also identified and addressed areas for improvement.

The review involved speaking to service users and carers as a priority and they were involved in all stages of the accreditation process.

Donna Carr, Service Manager said: “The successful awarding of national accreditation for the Memory Service in Tameside and Glossop is a fantastic achievement that reflects the hard work and dedication the team have undertaken in striving to improve the service they provide to people referred to the clinic, their families and carers.”

Barbara Morris, Service User’s carer, said: “I was asked to take part in the Memory Services National Accreditation Programme by the Memory Clinic at Tameside General Hospital as I had some previous knowledge of the Clinic and the service they provide, when my husband was diagnosed with Alzheimers.

“I found the whole process extremely interesting as I got to meet everyone involved in running the clinic and realised the amount of hard work and dedication that goes into providing this excellent service.

“I am so pleased that the Accreditation Board acknowledged this and awarded accreditation to the Memory Clinic.  It is a much deserved award that reflects the effort that has gone into making the service they provide the best it can be.”

Dr Vivek Tharaken, Consultant for the Memory Service said: “I’m proud to be part of this team and glad that the team has received this well-deserved national recognition. As a team, we work hard for the best outcomes for our patients and have already got great feedback from our local stakeholders. This accolade simply reinforces that!”

More information is available at: www.penninecare.nhs.uk/tamesidememoryservice