NHS Tameside and Glossop Clinical Commissioning Group (T&G CCG) are committed to putting the voice of patients and our local communities at the heart of decisions about how we deliver local services.
Involving the public is key to successful public service delivery and results in better services more appropriately tailored to people’s needs.
Our commitment to ensuring that the public, stakeholders, partners, and the voluntary, community and faith sectors are central in shaping the way we commission and deliver the best possible outcomes for our population is set out in the Tameside & Glossop Engagement Strategy.
The success of how we do this is assessed by the extent to which:
- people have an opportunity to express their views, and feel confident their voices are heard
- people feel their opinions and ideas influence the commissioning, design and deliver of local services
- our services are better as a consequence of engagement and consultation
- high quality engagement is something that occurs routinely within our organisations, and is ongoing
One of the keys ways we engage with local people is through the Partnership Engagement Network (PEN) PEN was established jointly by NHS Tameside and Glossop Clinical Commissioning Group (T&GCCG), Tameside Metropolitan Borough Council (TMBC) and NHS Tameside & Glossop Integrated Foundation Trust (ICFT).
The Partnership Engagement Network is part of a multi-agency approach to provide the public and our partners with an identified and structured method to influence the work of public services, and to proactively feed in issues and ideas.
The key principles of the Partnership Engagement Network (PEN) are to:
- Engage in an ongoing conversation with the public, patients and other stakeholders
- Reach across the whole of the public and community sectors so that engagement doesn’t happen in organisational silos
- Begin discussions early, enabling the public, patients and other stakeholders to be part of designing solutions.
If you would like to be kept informed of upcoming PEN activity including conferences and engagement or consultation work you can join the PEN family here.
We use a variety of tools to engage with the local people we serve, ensuring that everyone has the opportunity to take part including Patient Participation Groups, surveys and questionnaires, and face-to-face meetings.
Many of our consultations take the form of questionnaires, which are hosted on the Big Conversation. The Big Conversation gives you the opportunity to stay up-to-date with consultation & engagement activity in Tameside and Glossop. To join the Big Conversation please click here.
You can also find out more information on Tameside & Glossop’s Patient Participation Groups and Patient Neighbourhood Groups via these links.