Primary care services (GPs)

Monday 31 August bank holiday

Before the bank holiday anyone who has a condition that their pharmacist cannot treat is advised to contact their GP by phone in the first instance, or visit their website for details about online consultation, if available.
 
On bank holiday Monday, if a health condition cannot be treated by a pharmacist residents are advised to call NHS 111 or go online www.111.nhs.uk who are available 24 hours a day, 7 days a week.
 
Alternatively, anyone unable to get an appointment and needing to see someone urgently can visit the Urgent Treatment Centre (including walk-in access) and Primary Care Access Service (PCAS) at the Tameside Hospital site. The centre is open 9am-9pm every day of the year.
 
For a full list of pharmacy opening times and other available health care services including emergency support visit: https://www.tamesideandglossopccg.org/accessingcare


Due to the current concerns about coronavirus and in line with guidance from Public Health England, GP practices are taking measures to ensure the safety of all its patients and staff.
 
 

Seven day GP access

Patients with a GP in Tameside or Glossop can now access GP appointments seven days a week   
Evening and weekend appointments are available as part of the seven day service, which aims to improve access to primary care services. The service is available to anyone registered with a GP in Tameside or Glossop and patients can book an appointment by contacting their own GP practice. Clinicians staffing the evening and weekend service will be able to access patients’ medical records, subject to the patient's consent.
 

Accessing your GP practice

You should contact your GP if you or a family member has a condition that you or your pharmacist cannot treat. Your GP practice has core opening hours of 8am – 6.30pm, Monday to Friday. Your GP practice will be able to offer you a range of appointment options, including evening and weekend appointments.  
 

GP Out Of Hours

If you need to seek urgent care or advice after 6.30pm on a weekday or over the weekend, you should call NHS 111 or go  online at 111.nhs.uk.


Urgent Treatment Centre

If you cannot get an appointment through your GP practice and want to see someone urgently you can visit the Urgent Treatment Centre (including walk-in) at the Tameside Hospital site. The centre is open 9am-9pm every day of the year.
 

Urgent Dental Care

A list of Greater Manchester Urgent Dental Care contact numbers for in-hours and out-of-hours is available here
 

Right Treatment Right Place

Sometimes our urgent care services are not always used in the right way.  Each year we see an increase in the number of people visiting Accident and Emergency (A&E) when they could have received the help that they needed from their Pharmacist, GP or our Urgent Treatment Centre at the Tameside Hospital site.
 

GP telephone triaging

Patients are advised to telephone their GP practice in the first instance.  All new appointment requests will be booked as a telephone triage.
 
Anyone with a pre-booked GP appointment will receive a telephone triage prior to attending the surgery.
 
Please do not attend the surgery for an appointment unless you have had a telephone call first.
 

GP Online consultations

Patients are advised to check their practice website for details about accessing their GP via online consultation which would enable them to complete and submit a form online which practices use to triage. 


Rescue Packs

Please do not contact your GP practice for a rescue pack.  Inaccurate information is appearing on social media regarding special ‘rescue packs’ containing antibiotics and steroid tablets for people with pre-existing respiratory conditions such as asthma or chronic obstructive pulmonary disease (COPD).

This is not an appropriate treatment for most people with respiratory conditions. Further information about rescue packs
 
List of GP practices in Tameside and Glossop
 

GP Online services

GP online services is just like online banking you can look at your GP records on a computer, a tablet or a smartphone, using a website or an app. 
You can choose to:
  • Book and cancel appointments with your doctor or nurse, when it suits you.  Your surgery will choose which appointments can be booked online
  • Order repeat prescriptions.  You may be able to save money and time as you don’t need to make a special trip to your surgery to order repeat prescriptions.
  • Look at part of your GP records online.  You can look at your records whenever you want, even from the comfort of your home, and find answers to questions you have without ringing your doctor.
Further information can be found here.