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Accessing Primary Healthcare

   
How to access your GP practice

Contacting your GP remotely
 

Seven day GP access

Patients with a GP in Tameside or Glossop can now access GP appointments seven days a week   

Evening and weekend appointments are available as part of the seven day service, which aims to improve access to primary care services. The service is available to anyone registered with a GP in Tameside or Glossop and patients can book an appointment by contacting their own GP practice. Clinicians staffing the evening and weekend service will be able to access patients’ medical records, subject to the patient's consent.
 
Accessing your GP practice

You should contact your GP if you or a family member has a condition that you or your pharmacist cannot treat. Your GP practice has core opening hours of 8am – 6.30pm, Monday to Friday. Your GP practice will be able to offer you a range of appointment options, including evening and weekend appointments based across five hubs located at: 

GP practices are still open for business and are working hard to look after patients by providing non-urgent care despite the challenges posed by the coronavirus pandemic. All practices in Tameside and Glossop have been open throughout the pandemic.
 
To protect patients by reducing the need to come into a practice and sitting in waiting rooms with potentially other infected patients, face-to-face appointments have been limited to those who require an examination in person. This helps to stop the spread of coronavirus but there are still others ways to access your GP easily. The clinical advice and support will not be affected by how you access your GP.
 
The ways to seek healthcare advice from a GP are:
 
  • Visit your GP surgery website to complete a confidential online consultation for non- urgent health needs to receive a response before the end of the next working day.  
  • Call your surgery to discuss a face-to-face or virtual (telephone or video) appointment.
  • Call NHS 111 or go online to seek advice https://111.nhs.uk/ [search NHS 111 online]

GP Out Of Hours

If you need to seek urgent care or advice after 6.30pm on a weekday or over the weekend, you should call NHS 111.

GP telephone triaging

Patients are advised to telephone their GP practice in the first instance.  All new appointment requests will be booked as a telephone triage.
 
Anyone with a pre-booked GP appointment will receive a telephone triage prior to attending the surgery.
 
Please do not attend the surgery for an appointment unless you have had a telephone call first.

GP Online consultations
Patients are advised to check their practice website for details about accessing their GP via online consultation which would enable them to complete and submit a form online which practices use to triage. 
Video consulting with the NHS
This quick step-by-step guide for patients explains the benefits of a video consultation and provides practical guidance on how to start, have and finish a video consultation.
GP Online services
GP online services is just like online banking you can look at your GP records on a computer, a tablet or a smartphone, using a website or an app. 
You can choose to:
  • Book and cancel appointments with your doctor or nurse, when it suits you.  Your surgery will choose which appointments can be booked online
  • Order repeat prescriptions.  You may be able to save money and time as you don’t need to make a special trip to your surgery to order repeat prescriptions.
  • Look at part of your GP records online.  You can look at your records whenever you want, even from the comfort of your home, and find answers to questions you have without ringing your doctor.
Urgent Treatment

If you have a condition that needs prompt medical help to avoid it deteriorating, but is not life-threatening, then you can access help through several services such as a Pharmacist, GP or our Urgent Treatment Centre.
 
If your practice is not available contact NHS 111 either online 111.nhs.uk or call 111, they will be able to direct you to, or book you into an appointment at Urgent Treatment Centres, GP practices, pharmacies, emergency dental services and other key services if they cannot help you through advice.  NHS 111 is available 24 hours a day, 7 days a week.  
 

Urgent Treatment Centre (UTC)

NHS 111 will be able to book you in between 9.00am – 9.00pm, 7 days a week.  It is possible to walk in but contacting NHS 111 before going to the Urgent Treatment Centre, will:

  • Ensure you GET THE RIGHT HELP in the right place
  • Help keep you, your family and friends SAFE by avoiding too many people being in the waiting room
  • Help you be seen in an agreed time slot
Urgent Dental Care

A list of Greater Manchester Urgent Dental Care contact numbers for in-hours and out-of-hours is available here. 

Right Treatment Right Place

Sometimes our urgent care services are not always used in the right way.  Each year we see an increase in the number of people visiting Accident and Emergency (A&E) when they could have received the help that they needed from their Pharmacist, GP or our Urgent Treatment Centre at the Tameside Hospital site.

GP Practice Email Addresses

For a list of GP practices email addresses in Tameside and Glossop click here. 

Find a GP practice in Tameside and Glossop

To find the GP practice you are looking for, click on the individual plus signs below to reveal a list of GP practices:

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