If you have a condition that needs prompt medical help to avoid it deteriorating, but is not life-threatening, then you can access help through several services such as a Pharmacist, GP or our Urgent Treatment Centre.
If your practice is not available contact NHS 111 either online 111.nhs.uk or call 111, they will be able to direct you to, or book you into an appointment at Urgent Treatment Centres, GP practices, pharmacies, emergency dental services and other key services if they cannot help you through advice. NHS 111 is available 24 hours a day, 7 days a week.
Urgent Treatment Centre (UTC)
NHS 111 will be able to book you in between 9.00am – 9.00pm, 7 days a week. It is possible to walk in but contacting NHS 111 before going to the Urgent Treatment Centre, will:
- Ensure you GET THE RIGHT HELP in the right place
- Help keep you, your family and friends SAFE by avoiding too many people being in the waiting room
- Help you be seen in an agreed time slot
Primary Care Access Service (PCAS)
The Primary Care Access Service (PCAS) provides flexible appointment times outside traditional working hours. You can book routine and same day evening or weekend appointments with a healthcare professional at one of five neighbourhood hubs through your GP practice.
When GP practices are closed, NHS 111, North West Ambulance Service and other healthcare professionals may book you an appointment following a clinical assessment.
The provider for the Primary Care Access Service (PCAS) is gtd Healthcare. You can find out more about the Primary Care Access Service (PCAS) HERE