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I need urgent help: If you, or someone you know, are struggling to cope it’s important to ask for support. It’s especially important if you feel desperate, are having thoughts of suicide or feel unable to keep yourself safe.

Find the best support service for you
 

Pennine Care Helpline
A mental health helpline to provide advice and support to patients and carers of all ages:

0800 014 9995 

Available 24 hours a day 7 days a week 
Website: https://www.penninecare.nhs.uk/help 
You can find other helplines offering mental health related support below. 

If there is an immediate risk of harm, you should ring 999. 

If you're looking for more information or guidance about the coronavirus, please click here. 
 

Pennine Care Mental Health Access Team and  Living Life Well Neighbourhood Mental Health Team

The access team are the single point of entry into adult mental health services (age 16-65 years) in Tameside and Glossop.

The team receives all adult referrals from professionals into mental health services, to identify the most appropriate care pathway. 

They provide a triage function and, if required, complete routine assessments to identify the most appropriate care pathway.    

The Living Life Well Neighbourhood Mental Health Team is a multi-agency team working with people with complex multi-faceted needs which would not be effectively addressed within the Primary Care Psychological Therapy Service or within Secondary Care Services. The purpose of the team is to provide a range of person-centred interventions including assessment, care planning, interventions and support for individuals introduced to the service. Integral to the team is having close relationship with a wide range of partners/services such as; housing, debt support, employers etc.
Phone:   0161 716 4247
Monday- Friday 9am - 5pm
https://www.penninecare.nhs.uk/your-services/service-directory/tameside-and-glossop/mental-health/adults/
Suitable for
Access Team- Individuals aged 16-65 years  who require specialist advice, support and treatment regarding mental health difficulties 
Neighbourhood Mental Health Team work with individuals aged 16+ 
DURING COVID 19
Still available for advice and guidance, receiving and triaging referrals to the most appropriate offer for the individual. 
Service delivery changing as appropriate for services/ level of need and risk, reduced face to face contact where clinically indicated.
 

Pennine Care Older People’s Single Point of Entry  (SPOE) 65 years + 
Single Point of entry into specialist mental health services for older people aged 65+years.
The team receives all older people referrals from professionals into mental health services, to identify the most appropriate care pathway.
Professional referral’s accepted from health and social care professionals. 
Phone:   0161 716 4247
Monday- Friday 9am - 5pm
https://www.penninecare.nhs.uk/your-services/service-directory/tameside-and-glossop/mental-health/older-people/
Suitable for
Individuals aged 65+ years  who require specialist advice, support and treatment regarding serious mental illness.
DURING COVID 19
Still operating
 

Pennine Care Liaison Mental Health Service
Formally known as the RAID team. This team works within Tameside Hospital supporting mental health emergencies. Direct Access for GPs for urgent or emergency cases. The team is only able to accept referrals from a hospital professional or a GP.
Phone: 0161 716 3636
Fax: 0161 716 3656
Website: https://www.penninecare.nhs.uk/your-services/service-directory/tameside-and-glossop/mental-health/adults/tameside-liaison-mental-health-service-formerly-raid/
Suitable for
Any individual experiencing urgent mental health crisis.
DURING COVID 19
 

Samaritans
Someone to talk to in confidence about anything troubling - 24 hours a day
Phone: 116 123
24 hours/ 7 days
Website: https://www.samaritans.org/
Suitable for
Anyone can contact Samaritans, no matter how old you are or what you are struggling with.
DURING COVID 19
Support available via phone or online
 

SANE
SANEline is a national out-of-hours mental health helpline offering specialist emotional support, guidance and information to anyone affected by mental illness, including family, friends and carers. 
They offer a text support and also have an online support forum that individuals can join.
Phone: 0300 304 7000.
Open every day of the year from 4.30pm to 10.30pm on
Website: http://www.sane.org.uk/home
Textcare: http://www.sane.org.uk/what_we_do/support/textcare/
Suitable for
Individuals aged 16+  struggling with their mental health
DURING COVID 19
Support available via phone or online
 

CALM
CALM is the Campaign Against Living Miserably, for men aged 15 to 35.
If you identify as male, you access support via the following:
Phone 0800 58 58 58  -  5pm- Midnight  365 days a year
Webchat available – 5pm- midnight 365 days a year
https://www.thecalmzone.net/help/webchat/
Website: www.thecalmzone.net
Suitable for
Anyone who identifies as male aged 15 to 35, struggling with their mental health.
DURING COVID 19
Support available via phone or online
 

SHOUT
Shout is the UK’s first 24/7 text service, free on all major mobile networks, for anyone in crisis anytime, anywhere. It’s a place to go if you’re struggling to cope and you need immediate help.
In a crisis:
TEXT: GMTandG to 85258
Available 24/7
Website:  https://www.giveusashout.org/
Suitable for
Individuals aged 16+ who are in crisis.
DURING COVID 19
Support available via text
 

Papyrus Hopeline UK
Online, text and phone support for people under 35 and struggling with suicidal feelings, or concerned about a young person who might be struggling.
Phone: 0800 068 4141 (weekdays 10am-10pm, weekends 2pm-10pm and bank holidays 2pm–10pm
Text 07786 209 697
Email pat@papyrus-uk.org
Website: https://papyrus-uk.org
Suitable for
Anyone under the age of 35 years, struggling with suicidal feelings or concerned about a young person who might be struggling.
DURING COVID 19
Support available via phone/text or online
 

The Mix
Mental Health crisis support for individuals under 25 years.
Phone: 0808 808 4994 (Sunday-Friday 2pm–11pm)
Email: Request support by email using this form on The Mix website
Text: Text THEMIX to 85258
Website: https://www.themix.org.uk/about-us
Suitable for
Anyone under 25 years experiencing crisis.

DURING COVID 19

Support available via phone/text or online
 

NHS Choices Mental Health Helplines
Whether you’re concerned about yourself or a loved one, these helplines and support groups can offer expert advice.
Website: https://www.nhs.uk/conditions/stress-anxiety-depression/mental-health-helplines/

Suitable for
Anyone seeking support with their mental health

DURING COVID 19
Information available online