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Mental Health Support for 16-24 year olds

16- 24 years - Getting Advice and Getting Help - There are lots of organisations that offer mental health support locally. You might need different types of support at different times in your life. Sometimes it might just be about getting a bit of advice or sometimes problems are more serious or don’t get better with self-help.



Kooth is an online counselling and emotional well-being platform for children and young people aged 11 to 18 years.
Kooth provides:
  • Live chat function for a CYP to converse with a qualified counsellor;
  • Messaging function for children and young people to contact the service, these are monitored and managed by counsellors, emotional wellbeing practitioners and media workers;
  • Static and live topic-focused forums; forums encourage the development of a peers supported community online;
  • Online magazine containing a wealth of topic specific resources, from mental health specific topics to more general subjects; and
  • Crisis information, and self-help resources

The digital platform, which is available on any web-enabled, internet connected device (including laptop, smart phone, tablet) is available 24/7, 365 days a year.

Website: https://www.kooth.com/

Suitable for

Children and young people aged 11 to 18 years who are who are experiencing difficulties with their mental health and emotional wellbeing.
Online therapy fully accessible

42nd  Street

42nd Street is a Greater Manchester charity that supports young people aged 16-25 years with their emotional wellbeing and mental health, promoting choice and creativity.
We offer
  • One to one emotional health and well being and mental health support to young people in the Tameside and Glossop area.
  • Group work including our Dealing with Depression and Anxiety Group and Creative programme
  • Online one to one therapeutic support.

42nd Street TG Leaflet
42nd Street Online Support Poster
Self referral or GP/other professional referral/parent referral
Website: www.42ndstreet.org.uk
Phone: 0161 228 7321
Suitable for
Children and young people aged 16- 25 years who are who are experiencing difficulties with their mental health and emotional wellbeing. The kind of things we can support with may be; feeling worried, stressed, angry, having scary thoughts, anxiety, self-harm, bullying etc
Currently not able to process any new referrals to our core service and we will be suspending our face to face work in our 42nd Street venues, community venues and education settings. Please access our website for the latest updated information www.42ndstreet.org.uk
If young people are already receiving one- to- one support from 42nd Street’s central service we are contacting them to discuss and offer the following options:
1.      Pausing their support until we resume normal service and face to face delivery
2.      Accessing telephone support either appointments or check ins
3.      Accessing online support if their worker offers this service
4.      Risk planning and management where this is required
All young people currently receiving a service have the contact details for their worker and they can contact them as usual. If the worker is not available they will leave messages and/or out of office messages on their phones and emails so that young people are clear who to contact and how.
Young people from education settings
42nd Street’s offer within schools and colleges, whilst they are closed or reduced, will be suspended until they re-open. However, where there are particular concerns for vulnerable young people, we will discuss and decide with the young person, family and education setting if 42nd Street can continue with remote support over the period of disruption; bespoke plans will be put in place on a case by case basis
Online Support
Young people can access our online support by logging on at www.42ndstreet.org.uk.  This service offers young people access to one-to-one support with 42nd Street’s Mental Health Practitioners either in real time or for weekly appointments.
Young people in high levels of distress
42nd Street has a team of workers as part of the Integrated Community Response Service and SafeZones Team, where we work in partnership with health and social care colleagues via Early Help Hubs and Crisis Care Teams across Greater Manchester. Where young people present with high levels of distress colleagues from the Early Help Hubs and Crisis Care Teams will be able to contact these workers to arrange short term, de-escalation and stabilising support.
Group Work
42nd Street is discussing with young people how they would like to continue support over this period of disruption which includes exploring telephone support and digital options such a virtual meetings.

Minds Matter

Minds Matter supports people with mild to moderate common mental health problems.
Mental Wellbeing Practitioners, Peer Support Workers and Counsellors who can help you to manage and overcome your difficulties via; counselling, one-to-one support, groups, drop-in support and coaching
The services operates from Monday- Friday 9-4.30pm
It is open to anyone aged 16+ years
Self-referral/ professional referral accepted
Evening & weekend appointments will be made available where needed.
The service also have regular weekly drop ins, information can be found on the neighbourhood drop in leaflet below.
Minds Matter: 0161 343 5748

Suitable for

Individuals aged 16+ common mental health problems such as low mood, stress, anxiety, loss& bereavement etc.


Minds Matter staff are set up to facilitate 1:1 appointments and therapy sessions remotely by telephone. Community drop ins are no longer taking place in the community venues however any person who would have accessed these can ring the main Minds Matter number and a Peer Support Worker can ring them back to facilitate a meaningful contact , signpost or facilitate a referral  as they would at a drop in.

Tameside, Oldham and Glossop Mind

TOG Mind is a mental health wellbeing centre offering counselling, courses, workshops, advice, drop-ins e.g. welfare rights and housing support. The types of courses available to support children and young people include; emotional wellbeing and mental health resilience, school training and the Hive. The hive is a safe space for children & young peoples to come and get involved in activities or access some help for issues or problems in their lives. 

Counselling and Emotional well being supportive services for children, young people and their families. The Hive is a central hub for ages 8-18 and their families. The services that are available within The Hive

- Sort it! Drop in: The drop in runs every Wednesday from 4pm—8pm. Children and young person can access to discover what relevant support can be the most useful for them, or drop in to speak to a worker present. There are also bookable time slots that can be made in advance. Children under the age of 13 will need to be accompanied by an adult.

- C&YP Counselling: Counselling is offered within the drop in hours in one of the therapy rooms. Up to 8 sessions can be offered to explore any issues the young people wish to discuss. Can be referred onto these counselling sessions through attending the Sort it! Drop in.

- Early intervention Service: Helping Children and Young people with low level mental health issues. Common themes may be Bereavement, Anxiety, Low Mood, Stress, Anger and Confidence. These would be 1:1 guided sessions typically once a week for up to 5 weeks. Young people can be referred to this service through attending the Sort it !Drop in.

- Bee Resilient: Is an activity group session focusing on building resilience which runs each Thursday from 5pm, offered in the Sort it! Drop in the sessions run for 5 weeks. Groups are ‘Junior and Senior’ based on age and will promote interactive activities and discussion with peers, focusing on resilience and confidence.

Families in Mind
We now offer a Mental health and well-being service aimed specifically at supporting families living in the Tameside area. These services are designed to provide early intervention support for families with emerging difficulties around common family issues which are beginning to impact emotional health and well-being. These issues may include difficulty around communication, conflicts, family roles and family strengths

Family Solutions
1-1 Sessions for families aimed at supporting the family unit to work on common family issues such as:
-Family roles
The Hive info offer
Website: https://www.togmind.org/content/home  or https://www.togmind.org/services/hive
Phone:  0161 330 9223
Email: office@togmind.org
Suitable for
Individuals aged 16+ common mental health problems such as low mood, stress, anxiety, loss & bereavement etc.
Young people aged 8-18 years struggling with different issues such as  anxiety, worry, low mood, stress, bullying etc.
The wellbeing centre and café closed to walk in/ drop ins. Information and advice service available via website or telephone. Currently Monday- Friday 9-5pm.

Counselling - Telephone counselling sessions will be provided by our qualified and experienced counsellors for new & existing clients.

Creative / Wellbeing groups cancelled. Participants contacted and offered wellbeing phone /check-in contact, and/or referred into other TOG Mind phone/online services. Online alternatives are being developed. See website for more details.
All ’drop ins’ and family assessments will now be telephone appointments, but that will be the only difference. Practitioners will ensure that the same level of support and confidentiality is upheld, and will ensure that the same quality of service is delivered
  • Monday - Thursday: 11am - 8pm
  • Friday: 10am - 5pm

Referral Process - The Hive

Healthy Minds Pennine Care FT

Healthy Minds is a talking therapies service. Providing support and treatment for those who are experiencing symptoms such as difficulty sleeping, low mood / depression, stress, worry or anxiety, feelings of hopelessness or panic attacks. Healthy Minds also offer a service for complicated bereavements and adjustments to life events (6-12 months post incident).
The service offers an online therapy programme called SilverCloud which is available 24 hours a day, seven days a week. You can start the therapy straight away and it can be done at a time and place that suits you. You'll also have access to the system for a year after you’ve been discharged from the service.
The service is open to anyone aged 16 years+ self-referral/ professional referral.
The service is available from Monday- Friday 9-5pm
Phone: 0161 716 4242
Website: https://www.penninecare.nhs.uk/healthyminds/
Click here to refer to SilverCloud.
Suitable for
Individuals aged 16+  the service support those who are experiencing symptoms such as difficulty sleeping, low mood / depression, stress, worry or anxiety, feelings of hopelessness or panic attacks.
The service is providing remote telephone therapies where clinically indicated.  All groups have been suspended
Online digital therapy offer being promoted via SilverCloud

The Beacon Counselling Trust

The Beacon Counselling Trust delivers a free support service for individuals and families affected by problem gambling in the North West of England.
The service now delivers in Tameside and Glossop.

Phone: 0151 321 1099

Website: http://beaconcounsellingtrust.co.uk/free-gambling-counselling/

Suitable for

Individuals and families aged 16+ years affected by problem gambling


The service is still operating, taking new referrals and delivering counselling over the telephone.


A men’s peer support group that offers a safe and confidential space that offers you (males 18+) the opportunity to talk - free from advice and judgement.


Suitable for

Men aged 18+ struggling with their mental health/ wellbeing.


Mentell continues to provide support but the circles are now via skype

Derbyshire Recovery and Peer Support Service

Support people in Glossop who are having difficulties with their mental health across the whole spectrum of mental illnesses. The service offers targeted goal-focused support, developing peer support and volunteer opportunities across Derbyshire, and also peer support groups where there is a need.
Monday - Friday :
9:00am - 17:00pm
Phone: 01773 734989
Email: DerbyshireRecoveryPeerSupportService@rethink.org 
Website: https://www.rethink.org/help-in-your-area/services/community-support/derbyshire-recovery-and-peer-support-service/?gclid=CN7qmbSRytUCFSax7QodEC8EJg
Suitable for
We support people aged 18+  who are having difficulties with their mental health across the whole spectrum of mental illnesses


Live Web chat - Our Derbyshire Recovery and Peer Support service can be contacted via web chat. This is available between 9:00am and 5:00pm Monday to Friday. A chat icon will appear at the bottom right when this is available.

SMS- You can also contact our service using our SMS text messaging service. To use this then please text us on 07537410028. 

16- 24 years - Getting More Help – Sometimes people need more specialist advice, support and treatment regarding mental illness. In this area you will find services that offer long term support around serious issues that you or your loved one may be struggling with.
These services can offer you specific help with moderate to severe mental health presentation:  e.g. hearing voices, chronic depression, not able to cope, self-harming etc.  

Pennine Care Mental Health Access Team and  Living Life Well Neighbourhood Mental Health Team

The access team are the single point of entry into adult mental health services (age 16-65 years) in Tameside and Glossop.
The team receives all adult referrals from professionals into mental health services, to identify the most appropriate care pathway.
They provide a triage function and, if required, complete routine assessments to identify the most appropriate care pathway.
The Living Life Well Neighbourhood Mental Health Team is a multi-agency team working with people with complex multi-faceted needs which would not be effectively addressed within the Primary Care Psychological Therapy Service or within Secondary Care Services.

The purpose of the team is to provide a range of person-centred interventions including assessment, care planning, interventions and support for individuals introduced to the service. Integral to the team is having close relationship with a wide range of partners/services such as; housing, debt support, employers etc.

Phone:   0161 716 4247
Monday- Friday 9am - 5pm
Suitable for
Access Team- Individuals aged 16-65 years  who require specialist advice, support and treatment regarding mental health difficulties 
Neighbourhood Mental Health  Team work with individuals aged 16+ 
Still available for advice and guidance, receiving and triaging referrals to the most appropriate offer for the individual.
Service delivery changing as appropriate for services/ level of need and risk, reduced face to face contact where clinically indicated.

Secondary Care Mental Health Services – for adults with serious mental illness-Pennine Care FT

Mental Health Access Team. Single Point of entry into all specialist MH services for adults aged 18-65 years;
  • Tameside Home Treatment Team
  • ADHD service
  • Liaison Mental Health team A&E (formally RAID)
  • Criminal Justice Mental Health Service
  • Inpatient wards
  • Community mental health teams – North and South
  • Psychological Therapies Services
  • Early Intervention Psychosis Team
Single point of access for referrals 
Phone::  0161 716 4247
Monday- Friday 9am - 5pm
Services have individual days &  hours of operation
Website: https://www.penninecare.nhs.uk/your-services/service-directory/tameside-and-glossop/mental-health/adults/
Suitable for
Individuals aged 16-65 years  who require specialist advice, support and treatment regarding serious mental illness
Still available for advice and guidance, receiving and triaging referrals to the most appropriate offer for the individual.
Service delivery changing as appropriate for services/ level of need and risk, reduced face to face contact where clinically indicated.

Healthy Young Minds

Healthy Young Minds Tameside and Glossop (formerly CAMHS) offers specialist services to children and young people who are experiencing mental health difficulties. We help children and young people up to the age of 16 years and from 16-18 years for young people on particular pathways.

The service can support with : Anxiety Depression Eating disorders Psychosis Post-Traumatic Stress Disorder (PTSD) Self-harm ADHD (Attention Deficit Hyperactivity Disorder) ASD (Autistic Spectrum Disorder) More complex psychological difficulties

The service also provides consultation, advice and training to other agencies and accept referrals from a wide range of professionals. Emergency consultation available for crisis support.

Opening Hours: Monday- Friday 9am-5pm

Phone: 0161 716 3600

Website: www.healthyyoungmindspennine.nhs.uk

Suitable for
Children and young people up to the age of 16 and from 16-18 on particular pathways in Tameside and Glossop.  The service supports individuals with a range of emotional or behavioural problems such as anxiety, depression, Obsessive Compulsive Disorder, trauma, eating disorders, self-harm or suicidal urges.
The service also helps diagnose and support young people with neurodevelopmental conditions such as Attention Deficit Disorder, Autism and Tic Disorders.
All routine appointments will now be conducted via telephone this includes initial assessments. All urgent appointments should be contacted prior to attendance to check for symptoms etc.