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Whether you are concerned about yourself or a loved one, these helplines and support groups can offer expert advice
 

Local Helplines

 

Pennine Care Helpline
A mental health helpline to provide advice and support to patients and carers of all ages:

0800 014 9995 

Available 24 hours a day 7 days a week 
You can find other helplines offering mental health related support below. 

If there is an immediate risk of harm, you should ring 999. 

If you're looking for more information or guidance about the coronavirus, please click here. 
 

Minds Matter
A helpline for people wanting support for their mental health and emotional wellbeing. Peer support workers and mental wellbeing practitioners will offer direct support over the phone and support people to access more support as required. 

0161 343 5748 

Available 9am until 5pm Monday to Friday 
Suitable for 
Anyone aged 16+ 



National Helplines

 

Samaritans

Someone to talk to in confidence about anything troubling - 24 hours a day
Phone:  116 123
24 hours/7 days
Website:  https://www.samaritans.org/
Suitable for
Anyone can contact Samaritans, no matter how old you are or what you are struggling with.

DURING COVID 19
Support available via phone or online
 

SANE
SANEline is a national out-of-hours mental health helpline offering specialist emotional support, guidance and information to anyone affected by mental illness, including family, friends and carers.

They offer a text support and also have an online support forum that individuals can join.
Open every day of the year from 4.30pm to 10.30pm on
Website: http://www.sane.org.uk/home
Textcare: http://www.sane.org.uk/what_we_do/support/textcare/
Suitable for
Individuals aged 16+  struggling with their mental health

DURING COVID 19
Support available via phone or text and online
 

CALM
CALM is the Campaign Against Living Miserably, for men aged 15 to 35.
If you identify as male, you access support via the following:
Phone 0800 58 58 58  -  5pm- Midnight  365 days a year
Webchat available – 5pm- midnight 365 days a year
https://www.thecalmzone.net/help/webchat/

Website: www.thecalmzone.net
Suitable for
Anyone who identifies as male aged 15 to 35, struggling with their mental health.

DURING COVID 19

Support available via phone or online
 

SHOUT
Shout is the UK’s first 24/7 text service, free on all major mobile networks, for anyone in crisis anytime, anywhere. It’s a place to go if you’re struggling to cope and you need immediate help.
In a crisis:
TEXT: GMTandG to 85258
Available 24/7
Website:  https://www.giveusashout.org/

Suitable for
Individuals aged 16+ who are in crisis.

DURING COVID 19
Support available via text
 

Papyrus Hopeline UK
Online, text and phone support for people under 35 and struggling with suicidal feelings, or concerned about a young person who might be struggling.
Phone: 0800 068 4141 (weekdays 10am-10pm, weekends 2pm-10pm and bank holidays 2pm–10pm
Text 07786 209 697
Email: pat@papyrus-uk.org
Website: https://papyrus-uk.org

Suitable for
Individuals under 35years struggling with suicidal feelings.

DURING COVID 19
Support available via phone, text or online
 

The Mix

Mental Health crisis support for individuals under 25 years.

Phone: 0808 808 4994 (Sunday-Friday 2pm–11pm)
Email: Request support by email using this form on The Mix website
Text: Text THEMIX to 85258
Website: https://www.themix.org.uk/about-us

Suitable for
Anyone under 25 years experiencing crisis.

DURING COVID 19
Support available via phone or online
 

Muslim Youth Helpline

Muslim Youth Helpline offer faith-sensitive and confidential mental health advice. Contact online chat/email and phone support on 0808 808 2008
Phone: 0808 808 2008 
Website: https://www.myh.org.uk

Suitable for

Available for Muslims of all ages

DURING COVID 19

Support available via phone.
 

LGBT+ Helpline

LGBT+ helpline (0300 330 0630) are raising awareness that their helpline is still open and they’re continuing to support those in need during this time. Open 10am- 10pm daily.

Phone: (0300 330 0630)

Website: https://switchboard.lgbt/#_blank

Suitable for

LGBT+ people requiring support with any issues around their sexuality and or gender identity

DURING COVID 19

Support available via phone or online
 

Welfare Rights Out of Hours Support

 

Citizens Advice Greater Manchester (CAGM) is a consortium of all 10 Greater Manchester local Citizens Advice services.
A new helpline is available for all GM residents to call Monday to Sunday from 7pm to 10pm on 0161 850 5053. Calls are charged at local rates. This service will increase access to generalist and specialist advice in:

  • Debt and Money Advice
  • Welfare Rights and access to Benefits
  • Housing and Mortgage
  • Employment

Phone: 0161 850 5053

Suitable for

Greater Manchester residents in need of support with and if the issues outlined above.

DURING COVID 19

Support available via phone