INNOVATIVE work which is successfully supporting vulnerable Tameside people requiring urgent care to remain at home instead of having to go into hospital has scooped a national award.
The Integrated Urgent Care Team (IUCT) based at Crickets Lane Clinic in Ashton under Lyne, which is delivered as part of a partnership between Tameside Council and Tameside and Glossop NHS Foundation Trust, has won as HSJ Patient Safety Award in recognition for providing “clinical benefits”, “person-centred” care and an “improved patient experience”.
The approach involves a range of hospital based and community based services that have combined to support older people living in the community, whether in their own home or in a care home, in an integrated model of care delivering “integrated urgent care at home”.
The nomination at this year’s HSJ’s Patient Safety Awards stood out as it demonstrated how health and social care services can effectively work together to deliver a number of benefits for our communities.
At the heart of the nomination is Tameside Council’s and Tameside and Glossop IC NHS FT’s vision to provide integrated care services where patients benefit from multiple organisations working collaboratively for their benefit.
Tameside and Glossop was one of the first areas in the country to integrate its health and social care services which provides a better patient experience, collaboration, shared expertise and delivers a more efficient service.
When asked about the winning nomination, the judges at the HSJ’s Patient Safety Award said:
“The winning team have developed a patient centred project with easier and quick access for patient care. The project involves digital health with data sharing and halves the two hour targeted national crisis response time to just one hour. The project has demonstrated significant cost saving and clinical benefits, improved patient experience and delivered financial benefits to the local economy.
“The patient testimonials are very impressive, and judges feel that this is an excellent patient safety initiative which can be replicated nationally.”
Tameside Council’s Executive Member for Adult Social Care and Population Health, Councillor Eleanor Wills, said: “Congratulations to the Integrated Urgent Care Team. The award is well deserved and it’s a fantastic achievement to be recognised nationally. Everyone involved is dedicated and committed to providing an efficient and effective people centred approach service and long may the great work continue in providing care that fits around the most vulnerable people in our communities.”