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    Ordering medicines and deliveries during COVID-19

    Residents are being advised on how they can help pharmacies in Tameside and Glossop this winter meet the demands for the supply of medicines and the pharmacy delivery service.
     
    The advice is to only order/buy the medicines needed and to utilise the pharmacy delivery service if they have no other means of collection.  This will enable the service to meet the demands for delivery support to those who need the help the most.
     
    Ordering medicines
     
    Medicine stocks within the system are sufficient to meet the needs of all residents.  People are asked to not stockpile medication and only order the prescriptions and buy the medication they need. 
     
    This includes not ordering medicines early and sticking to ordering/buying the amounts of medicines they normally would.
     
    There are online services available to order a repeat prescription such as the:
     
    NHS App, available on iOS and Android.  For details search NHS App.
     
    GP Online.  Access is given by a patient’s GP practice.  Patients can choose who has proxy access (giving another person access to their GP online services). A GP cannot choose who can access information without the patient’s permission. 

    Using proxy access to GP Online services may help patients manage their care if they are not in a position to use it due to language barriers or health conditions which may prevent them from digitally accessing their records.  It is also helpful to support anyone under the age of 12 who has repeated medications as it enables the parent or guardian to control on their behalf.
     
    Deliveries
     
    Pharmacies are under immense pressure due to receiving an increase in the number of support requests for the delivery of medicines due to the COVID-19 pandemic, and are working around the clock to ensure that patients receive their medication.
     
    Local people are advised to only use the delivery of medicines service if they have no other option to collect their medication. This will help to ensure that pharmacies have the ability to deliver to those who are in need.
     
    Anyone showing symptoms of COVID-19 (e.g. high temperature; a new, continuous cough; a loss of or change in your normal send of taste of smell) are asked to avoid going in to a pharmacy and should ask a family member, friend, neighbour or other nominated person/local volunteer to collect their medicines in the first instance.
     
    NHS Tameside and Glossop Clinical Commissioning Group Co-Chair, Dr Asad Ali said: “We are all in this together.  Please avoid stockpiling medication and only use the delivery of medicines service when you have no-one else who can help. This will help the service and system focus on the more vulnerable people in our communities.
     
    “We also need to respect pharmacy staff who are providing an NHS service and deserve the same respect as any other frontline NHS worker.”
    For those most in need there are a number of pharmacies in Tameside and Glossop offering the delivery service. For details visit https://www.tamesideandglossopccg.org/dom