A LOCAL charity which supports individuals and families affected by cancer and other life limiting illnesses has received an independent local seal of approval.
Being There Tameside and Glossop has been awarded the Quality in Action Award, a locally recognised quality assurance framework for voluntary, community, faith and social enterprise (VCFSE) groups and organisations working across Oldham, Rochdale and Tameside.
The charity offers people someone to talk to confidentially, along with home visits, social events and practical assistance - for example help with shopping, as well as support at hospital appointments. The award recognises the service has publicly demonstrated its commitment to quality assurance and continuous improvement.
Since March 2019, following receipt of £25,000 grant from the Community Wellbeing Fund in October 2018, the charity has worked hard towards the achieving the award.
Being There Tameside and Glossop Branch Manager Suzanne Robert and Chief Executive Karen Mercer, worked alongside an Action Together mentor, who supported the charity to evidence their work and give practical support and information to enable them to develop their policies, procedures and ways of working.
One case study used to evidence their work was Mary’s story, a retiree who self-referred in to the service in June 2018 with various health and mobility related conditions. She received emotional and practice support by befriending a volunteer, Lynette, who helped her to cope and deal with the recent loss of her husband.
In February 2019, Mary joined the new Being There social group based at Cranbrook Gardens in Ashton-under-Lyne and Lynette supported her taking her to the group, helping her to settle in.
Suzanne Roberts, Being There Tameside and Glossop branch manager said: “Mary has now really flourished through the support she has received from us helping her to feel like she is cared for and valued. This has motivated her to keep going despite her physical limitations.”
She added: “We are delighted to receive the Quality in Action Award on behalf of a dedicated and committed team of volunteers and we continue to build our reputation to provide high quality support services to residents of Tameside and Glossop.”
Executive Member Cllr Allison Gwynne, who is responsible for neighbourhoods said: “There are many local voluntary and community organisations making a real difference to the lives of local people and it’s great that official and independent recognition is being given to organisations which are committed to quality and improvement.”
For further information about the services Being There provide visit their website at: https://beingthere.org.uk/ or give them a call from Monday to Friday, 9am - 4pm on: 0845 123 23 29.
[Pic 1: left to right Alison Thomas, Suzanne Roberts and Karen Mercer]
[Pic 2: Quality in Action Award Certificate]
[Pic 3: left to right Alison Thomas, Suzanne Roberts and Chris Moorhouse]